Frequently
Asked Questions

All our jewelry pieces are crafted in 14-karat solid gold—never gold-plated or gold-filled. 18-karat gold is also available upon request.

We use only high-quality diamonds graded H–J color and VVS1–VS2 clarity. Depending on the design and specifications, we also incorporate premium cultured South Sea pearls, freshwater pearls, seed pearls, and gemstones.

Yes, absolutely! At ZJewelry, we love collaborating with you to create unique, custom designs. You may also bring in your old jewelry pieces for redesigning or resetting (by appointment only). Simply click Contact Us in the menu, complete the Custom Design Form thoroughly, and submit it.

Yes! ZJewelry specializes in designing and crafting engagement rings and wedding bands. To get started, please click Contact Us in the menu, fill out the Custom Design Form completely, and submit it.

At the moment, we do not have a physical store. To stay updated, we invite you to follow ZJewelry on our social media platforms.